Tech Support Request

 
In order to provide timely, effective technical support, please complete the following information so that we can understand your situation.

Required field entries (R)

Contact Information

Name:
(R)

Phone:
(R)

E-Mail Address (joe@aol.com):
(R)

Product Information

Product Name: BirdSpeech 101

Version:
(R)
(Version number found in the About BirdSpeech screen under Help)

Registration/Serial Number:
(R)
(If you are evaluating BirdSpeech, please enter EVAL)

Problem Description

Description and location of problem: (R)

Tell us how this problem exhibits itself:
It occurs during the Installation
It occurs while running the software:
This just started happening. (The software previously worked fine.)
It has had this problem from the time the software was first installed.

How often does this problem occur?
Every time I try to perform the above described conditions.
It happens every now and then.
(I am not exactly sure what triggers the problem.)
It occurs unpredictably.
(Some times it works under the above described conditions, and some
times it does not.)

System Configuration Information

What Operating System are you using?

Internet Browsers installed on your system: (Select all that apply)
MS Internet Explorer 2.0
MS Internet Explorer 3.0
MS Internet Explorer 4.0
Netscape Navigator 2.0
Netscape Navigator Gold 3.0
Netscape Communicator 4.0
AOL 2.0
AOL 3.0
Other

Office Suites installed on your system: (Select all that apply)
MS Office 97
MS Office 95
Corel Office Suite
Lotus Smart Suite
Other

Additional Comments:

Thank you for taking the time to explain your problem in detail. We strive to answer all tech support questions in 2-3 business days.

An acknowledgement message will immediately be sent to the e-mail address you provided us. If you do not receive this message within one-half an hour, please inform us at birdspeech@avimate.com so that we can correct your address.

 
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Last Updated: January 02, 2009

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