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| Product |
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| AviMate 3 |
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| Upgrade from AviMate 2 |
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| Upgrade from AviMate 1 |
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| BirdSpeech 101 |
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The "Was" prices shown above reflect our
former 20% discount so the new "NOW" prices are tremendous price
reductions! NEW TECH SUPPORT PROCEDURES To make the above slashed prices work, we will be adhering to our published warranty, typical in the industry. This warranty assures only that the software is free from defect in material and workmanship for 90 days and states that since software is inherently complex, it may not be completely free of errors. Until now, as a gesture of goodwill, we have provided unlimited technical support of AviMate 3 (although, we admit occasionally clients have expressed dissatisfaction that this support is too slow). From now on, tech support will be on a "pay-as-you-go" basis: License/Registration File Replacement -- $9.95 Technical Support for 1 Incident -- $24.95 Technical Support Pak (for 3 Incidents) -- $59.95 Since clients have a free 30-day trial period to evaluate AviMate, we believe that this is the ideal time to determine whether or not AviMate is suitable for their use. AviMate clients will receive courtesy tech support for one installation incident during their first 90 days of AviMate ownership. Any other support will be "pay-as-you-go." Those who bought AviMate 3 from July 1, 2002 through December 31, 2002, will receive courtesy tech support for one incident as a thank you for their recent purchase. WHY THE CHANGE? We have shared that so far our bank is the only entity that has made money on AviMate. For this reason, we keep experimenting with win-win relationships that will get us out of the red. The testimonials we have received tell us that AviMate is a valuable tool so we just have to find a better way to get AviMate out to bird breeders. The answer, we think, is to dramatically lower AviMate prices. To do so, however, we have to control our tech support costs, which have been rising as clients upgrade to Windows XP, buy new systems, have virus problems, suffer disk crashes, etc. and want our assistance. Thus we have put the new "pay-as-you-go" tech support policy in place to control these admin costs and to pass the savings onto our clients in the form of lower prices! |
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