Tech Support Request Form

Name:
(R)
Phone:
(R)
E-Mail Address (joe@aol.com):
(R)

Product Registration/Serial Number:
(R)
(If you are evaluating AviMate, please enter TRIAL)

Error Message: (R)


What were you doing that caused this error to occur? (R)

Tell us how this problem exhibits itself:
It occurs during the AviMate Installation
It occurs while running AviMate:
This just started happening. (AviMate previously worked fine.)
It has had this problem from the time AviMate was first installed.

How often does this problem occur?
Every time I try to perform the above described conditions.
It happens every now and then.
(I am not exactly sure what triggers the problem.)

What Operating System are you using?
** Select your Operating System ** MS Windows XP MS Windows 2000 MS Windows ME MS Windows 98 MS Windows 95 MS Windows NT 4.0 MAC running a Windows emulator Other

Internet Browser installed on your system:
** Select your Internet Browser ** MS Internet Explorer 6.x MS Internet Explorer 5.x MS Internet Explorer 4.x Netscape Communicator 6.x Netscape Communicator 5.x Netscape Communicator 4.x Netscape Communicator 3.x AOL 5.x AOL 4.x Other
Other

Additional Comments:


Thank you for taking the time to explain your problem in detail. We strive to answer all tech support questions within 2 business days.

An acknowledgement message will immediately be sent to the e-mail address you provided us. If you do not receive this message within one-half an hour, please inform us at techsupport@buinc.com so that we can correct your address.